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Tag: Chatbot

Understanding Chatbots and how they will dominate customer service
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Prosper Eravwuvieke
Monday, 03 August 2020 / Published in Featured

Understanding Chatbots and how they will dominate customer service

In today’s world, Automation is becoming increasingly adopted, thanks to the immense possibilities of technology. Businesses in various industries are down for the trend; we are always looking for means to get work done faster, easier, even smarter. The customer service department is even crucial, ’cause human behaviour and patterns are changing. We are in
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