Meanwhile, to get the best of Kongapay, you are advised to achieve or upgrade to the level of premium account.
This you can do by simply updating your profile under “Settings” on the Kongapay App or website.
You may want to ask
Can I open more than one Kongapay account?
The answer is NO! You may not be eligible for multiple Kongapay accounts. Kongapay requires BVN and as of today, BVN only applies to only one person. That's like the possibility of only one Kongapay per head.
How secure is Kongapay account?
Almost as secured as mobile banking. As long as your security pin is not compromised (by disclosure) and your (registered) phone+sim is secured with you. Kongapay requires a PIN (which only you supposedly know) and OTP (sent to your registered phone) to complete a transaction.
Konga also offers support in case you feel your security details may have been compromised, as the case may be when you lost your phone or to theft. Just dial 07007000000 to file your case.
Let's round this up
What are the services being rendered by Kongapay?
Far from the basics, here's a detailed list of Kongapay services and features
You can send money to either bank account or a Kongapay user (through telephone number). Konga afford you the means to save recipients as a beneficiary for ease of access on future transaction.
You can pay to a Kongapay merchant by entering the ID they must have provided to you.
Bills and services
Konga bills and services cover airtime, mobile data, TV subscriptions, internet services, bills payment such as for aid Grant and donation, travel and hotel, postpaid and prepaid electricity, tax payment, school and exam fees, religious institutions and much more.
You can easily fund your Kongapay wallet with the credit card you must have added. You wallet would be required for transactions/or functions you may want to perform.
Funding your Kongapay account also gives you the ease of access to place prepaid order on Konga eCommerce platform.
Cashout from wallet
You can easily cashout from the Wallet into your bank account anytime you wish. Although the minimum you can withdraw is 2000 naira, you may use the "send money" feature (which I do use) to cashout lesser amount (by putting my account number as the cash recipient at "send money")
This shows you your transaction history and charges on them.
Complaints and support
From my experience so far, Kongapay support has been quite responsive and helpful, as I've never had a bad experience or tedious process of issue resolution with them.
To contact Kongapay support, 07080635700, 08094605555, firstname.lastname@example.org
You may want to sign up for Kongapay by visiting this link
You may want to learn some things about competitor Jumiapay