Why use Kongapay and every other thing you need to know

TOBI OLABOYEDE

 

These days, I see myself doing banking transactions on Kongapay, just to escape the stamp duties charges which Nigerian banks now resort at after CBN curtailed their excesses on bank transfer, withdrawal charges.

You'll say those ten ten naira matter to me abi, but then, this is just one of the benefits which the Kongapay has to offer asides airtime and mobile data subscription, TV subscriptions and internet services, tax, shopping, school fee, travel, utility bills payment among others.
As a businessperson/online merchant, you can also receive payment via the platform.

For me, it's been one of the best and most seamless platforms to carry out transactions ranging on the aforementioned.

 

 

How to join

You may want to sign up for Kongapay by visiting this link

Provide your details to register and create a personal pin/password while at it.

You may want to perfect your account by adding a debit/credit card, either Master or Visa card, and also enter your bank account details among others. All these can be done at the "setting" side of the Kongapay dashboard.

 

How to add account number and credit card on Kongapay settings

 

 

How to use Kongapay

Using Kongapay is quite simple and easy if you're savvy with smartphone/computer, internet, web and mobile application.
The dashboard is made simple and understandable in such a way you navigate to specific function/or task you may want to perform.

 

This video also illustrates how some basic tasks and functions are being carried out on kongapay

 

With Kongapay, you can also transact on the Konga ecommerce website, with your credit in the wallet. That is, you can easily place (prepaid) order(s) through konga.com with the money/credit you have on your Kongapay wallet.

 

 

 

Types of Kongapay account

Depending on the information you provided on your account, your Kongapay account may be lite, classic or premium. This is in order to comply with CBN's regulation on KYC (know your customer).
Your type of Kongapay account also determines the limits on your daily transaction among other

The following are the measures that determine your Konga pay account tier/or KYC level, as well as transaction limit.

 

LITE

  • Name
  • Email Address
  • Phone number (Verified with One Time Password)
  • Date of Birth
  • Gender
  • Home Address
  • Daily cumulative funding limit of ₦2000.
  • Maximum payment transaction limit of ₦1000 and daily cumulative of limit ₦1000.
  • Wallet to wallet transfer limit of ₦0 and daily cumulative of limit ₦0.
  • Payout to bank limit of ₦0 and daily cumulative of limit ₦0.
  • 3rd party bank transfer limit of ₦0 and daily cumulative of limit ₦0.
  • Overall cumulative daily transactions limit of ₦3000.
  • Wallet can only be funded by an agent, a Kongapay user or using nip bank transfer.
  • No peer-to-peer, only cash in and cash out.

CLASSIC

  • Name
  • Email Address
  • Phone number (Verified with One Time Password)
  • Date of Birth
  • Gender
  • Home
  • Address
  • Image Upload
  • BVN
  • Valid Means of Identification
  • Daily cumulative funding limit of ₦50000.
  • Maximum payment transaction limit of ₦10000 and daily cumulative of limit ₦20000.
  • Wallet to wallet transfer limit of ₦10000 and daily cumulative of limit ₦20000.
  • Payout to bank limit of ₦10000 and daily cumulative of limit ₦20000.
  • 3rd party bank transfer limit of ₦10000 and daily cumulative of limit ₦20000.
  • Overall cumulative daily transactions limit of ₦200000.
  • Gets a monthly maximum cumulative discount of ₦1000 on purchases on konga.com and payments for airtime, DStv and Gotv subscription.
  • Wallet can only be funded by an agent, account owner funding source, a Kongapay user or using nip bank transfer.
  • Transactions can be completed even without funds in wallet provided there is a funding source.

PREMIUM

  • Name
  • Email Address
  • Phone number (Verified with One Time Password)
  • Date of Birth
  • Gender
  • Home Address
  • Image Upload
  • BVN
  • Valid Means of Identification
  • Address Verification
  • Daily cumulative funding limit of ₦2000000.
  • Maximum payment transaction limit of ₦100000 and daily cumulative of limit ₦1000000.
  • Wallet to wallet transfer limit of ₦100000 and daily cumulative of limit ₦500000.
  • Payout to bank limit of ₦100000 and daily cumulative of limit ₦1000000.
  • 3rd party bank transfer limit of ₦100000 and daily cumulative of limit ₦500000.
  • Overall cumulative daily transactions limit of ₦2000000.
  • Gets a monthly maximum cumulative of ₦2000 discount on purchases on konga.com and payments for airtime, dstv and gotv subscription.
  • Wallet can only be funded by an agent, account owner’s funding source, a Kongapay user or using nip bank transfer.
  • Transactions can be completed even without funds in wallet provided there is a funding source.

Meanwhile, to get the best of Kongapay, you are advised to achieve or upgrade to the level of premium account.
This you can do by simply updating your profile under “Settings” on the Kongapay App or website.

You may want to ask

Can I open more than one Kongapay account?

The answer is NO! You may not be eligible for multiple Kongapay accounts. Kongapay requires BVN and as of today, BVN only applies to only one person. That's like the possibility of only one Kongapay per head.

How secure is Kongapay account?

Almost as secured as mobile banking. As long as your security pin is not compromised (by disclosure) and your (registered) phone+sim is secured with you. Kongapay requires a PIN (which only you supposedly know) and OTP (sent to your registered phone) to complete a transaction.
Konga also offers support in case you feel your security details may have been compromised, as the case may be when you lost your phone or to theft. Just dial 07007000000 to file your case.

 

kongapay functions and features on a smartphone

Let's round this up

What are the services being rendered by Kongapay?

Far from the basics, here's a detailed list of Kongapay services and features

Send money

You can send money to either bank account or a Kongapay user (through telephone number). Konga afford you the means to save recipients as a beneficiary for ease of access on future transaction.

Pay

You can pay to a Kongapay merchant by entering the ID they must have provided to you.

Bills and services

Konga bills and services cover airtime, mobile data, TV subscriptions, internet services, bills payment such as for aid Grant and donation, travel and hotel, postpaid and prepaid electricity, tax payment, school and exam fees, religious institutions and much more.

Fund account

You can easily fund your Kongapay wallet with the credit card you must have added. You wallet would be required for transactions/or functions you may want to perform.
Funding your Kongapay account also gives you the ease of access to place prepaid order on Konga eCommerce platform.

Cashout from wallet

You can easily cashout from the Wallet into your bank account anytime you wish. Although the minimum you can withdraw is 2000 naira, you may use the "send money" feature (which I do use) to cashout lesser amount (by putting my account number as the cash recipient at "send money")

Transactions

This shows you your transaction history and charges on them.

Complaints and support

From my experience so far, Kongapay support has been quite responsive and helpful, as I've never had a bad experience or tedious process of issue resolution with them.
To contact Kongapay support, 07080635700, 08094605555, support@kongapay.com

_________

What next?
You may want to sign up for Kongapay by visiting this link

 

 

You may want to learn some things about competitor Jumiapay

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